Terms of service

Terms of Service

Effective date: 2nd March 2026

Website: www.sophiemattisbooks.com

These Terms of Service (“Terms”) govern your use of www.sophiemattisbooks.com (the “Site”) and any purchases made through it. By accessing this Site or purchasing any products, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About This Website

www.sophiemattisbooks.com is owned and operated by Sophie Mattis.

Business address:
20–22 Wenlock Road
London N1 7GU
United Kingdom

Contact email: sophiemattisbooks@gmail.com

This Site operates as an ecommerce store using Shopify and sells digital products (ebooks).

2. Eligibility to Use the Site

By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make a purchase.

You agree to provide accurate, current, and complete information during checkout and account creation.

3. Digital Products (Ebooks)

All products sold on this Site are digital downloads unless otherwise stated.

Once payment is completed:

  • You will receive access to download the ebook

  • No physical item will be shipped

You are responsible for ensuring that your device is compatible with the ebook format provided.

4. Licence and Permitted Use

When you purchase an ebook from this Site, you are granted a non-exclusive, non-transferable, personal licence to use the ebook.

You may not:

  • Share, resell, distribute, reproduce, or give away the ebook

  • Upload the ebook to file-sharing sites or public platforms

  • Use the ebook for commercial purposes without written permission

All ebooks remain the intellectual property of Sophie Mattis.

5. Pricing and Payment

All prices are listed in the currency shown on the Site and are processed securely via Shopify’s payment providers.

We reserve the right to:

  • Change prices at any time

  • Correct pricing errors

  • Refuse or cancel orders where necessary

6. Refunds and Returns

Due to the digital nature of ebooks, all sales are final.

Refunds will not be issued once a digital product has been downloaded or accessed, except where required by law or in cases of proven technical failure preventing access.

If you experience a technical issue with your download, please contact:
sophiemattisbooks@gmail.com

7. Account Responsibility

If you create an account on the Site, you are responsible for:

  • Maintaining the confidentiality of your login details

  • All activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All content on this Site — including ebooks, text, graphics, logos, and branding — is owned by or licensed to Sophie Mattis.

You may not copy, reproduce, modify, or exploit any content without prior written consent.

9. Third-Party Services

This Site uses third-party services, including Shopify, for ecommerce functionality.

We are not responsible for:

  • Shopify’s platform availability

  • Third-party payment processor errors

  • External websites linked from this Site

Your use of third-party services is subject to their own terms and policies.

10. Privacy and Data Protection

Your use of this Site is also governed by our Privacy Policy, which explains how your personal data is collected, used, and protected in accordance with the UK GDPR and EU GDPR.

By using this Site, you consent to the data practices described in the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free access to the Site

  • Ebook content is provided “as is” for informational and entertainment purposes

Nothing in these Terms limits liability for fraud, personal injury, or any liability that cannot be excluded under UK law.

12. Termination

We reserve the right to terminate or restrict access to the Site if you breach these Terms or misuse the content.

Termination does not affect intellectual property rights or licence restrictions.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the Site after changes means you accept the revised Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact:

Email: sophiemattisbooks@gmail.com

© 2026 Sophie Mattis