Terms of service
These Terms of Service (“Terms”) govern your use of www.sophiemattisbooks.com (the “Site”) and any purchases made through it.
By accessing or using this Site, or by purchasing any products from it, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
1. About This Website
www.sophiemattisbooks.com is owned and operated by Sophie Mattis.
Business address:
20–22 Wenlock Road
London N1 7GU
United Kingdom
Contact email: sophiemattisbooks@gmail.com
This Site operates as an ecommerce store using Shopify and sells digital products, including ebooks.
2. Eligibility to Use the Site
By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make a purchase.
You agree to provide accurate, current and complete information during checkout and when creating an account.
3. Digital Products (Ebooks)
All products sold on this Site are digital downloads unless otherwise stated.
Once payment has been successfully completed, you will receive access to download your ebook. No physical item will be shipped unless the product listing specifically states otherwise.
You are responsible for ensuring that your device is compatible with the ebook format provided.
4. Licence and Permitted Use
When you purchase an ebook from this Site, you are granted a non-exclusive, non-transferable, personal licence to use the ebook for your own personal use.
You may not share, resell, distribute, reproduce or give away the ebook. You may not upload the ebook to file-sharing sites, public platforms or other websites, or use the ebook for commercial purposes without prior written permission.
All ebooks remain the intellectual property of Sophie Mattis.
5. Pricing and Payment
All prices are displayed in the currency shown on the Site. Payments are processed securely through Shopify and its supported payment providers.
We reserve the right to change prices at any time, correct pricing errors and refuse or cancel orders where necessary.
6. Refunds and Returns
Due to the digital nature of ebooks, all sales are final, subject to your statutory rights.
Refunds will not normally be issued once a digital product has been downloaded or accessed, except where required by law or where a proven technical issue prevents you from accessing the product.
If you experience a technical issue with your download, please contact sophiemattisbooks@gmail.com.
7. Account Responsibility
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login details and for any activity that takes place through your account.
We reserve the right to suspend or terminate accounts that breach these Terms or misuse the Site.
8. Intellectual Property
All content on this Site, including ebooks, text, graphics, logos, images and branding, is owned by or licensed to Sophie Mattis unless otherwise stated.
You may not copy, reproduce, modify, distribute or commercially exploit any content from the Site without prior written permission.
9. Third-Party Services
This Site uses third-party services, including Shopify, to provide ecommerce and payment functionality.
We are not responsible for the availability of third-party platforms, errors caused by third-party payment processors or the content and operation of external websites linked from this Site.
Your use of any third-party service may also be subject to that provider’s own terms, conditions and privacy policies.
10. Privacy and Data Protection
Your use of this Site is also governed by our Privacy Policy, which explains how your personal information is collected, used and protected in accordance with applicable data protection laws, including the UK GDPR and EU GDPR, where relevant.
By using this Site, you acknowledge the data practices described in our Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from your use of the Site or its products.
We do not guarantee that access to the Site will always be uninterrupted, secure or error-free.
Ebook content is provided for informational and entertainment purposes.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded under UK law.
12. Termination
We reserve the right to restrict or terminate access to the Site if you breach these Terms, misuse the Site or misuse any content purchased or accessed through it.
Termination of access does not affect any intellectual property rights, licence restrictions or other provisions that are intended to continue after termination.
13. Changes to These Terms
We may update these Terms from time to time.
Any changes will be published on this page together with an updated effective date.
Your continued use of the Site after changes have been published constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of the Site will be subject to the jurisdiction of the courts of England and Wales.
15. Contact Information
If you have any questions about these Terms, please contact:
Email: sophiemattisbooks@gmail.com
© 2026 Sophie Mattis